Sihot Login -

Most modern installations use SIHOT’s cloud-native environment. To access this:

: If the page fails to load or behaves erratically, clearing your browser’s cache or trying an Incognito/Private window often resolves the issue.

Because SIHOT serves both cloud-based and on-premise clients, the login process varies. Understanding which version your property uses will save you minutes of frustration.

For persistent login issues or to request API credentials, the SIHOT support team is available 24 hours a day, 7 days a week via phone, chat, or ticket to help you get back up and running smoothly. sihot login

In Multi-Property Environments (MPE), you may need to manually change the default hotel number to switch between different branches. The system's standard Training Hotel environment typically uses the client number 9999 . 2. Troubleshooting Login Issues & Password Resets

| Credential Type | Used For | Description | | :--- | :--- | :--- | | | Staff login (HTML Client) | Assigned by the hotel administrator; provides access to front office/back office functions. | | Hotel ID | Integrations & Multi-Property Login | A unique code identifying a specific hotel or property within the SIHOT API or central management systems. | | Product ID | Integrations (Legacy) | Information provided by SIHOT account management for specific product modules. | | API User & API Password | Developer & Partner Integrations | Credentials required to authenticate third-party software and establish a PMS connection. | | Reservation Number / GDS Code | Guest Login (SIHOT.GO! / Kiosk) | Identifier from a booking confirmation that allows a guest to access their reservation details. |

SIHOT has revolutionized the guest experience by offering a fully digital guest journey. The login process for guests is designed to be frictionless and secure, integrating directly with the hotel's booking platform. Understanding which version your property uses will save

Note: The mobile app has read-only capabilities for most modules to prevent large-scale data entry errors on a small screen.

Because a PMS handles highly sensitive customer profiles, financial transaction histories, and encrypted payment data, the employs rigorous access rules.

After multiple failed login attempts, the system may temporarily lock an account for security reasons. If this happens, wait for 15-30 minutes before trying again. If you are still unable to access your account, contact the SIHOT support team to unlock it. Clear your cache (Settings &gt

Verify that Caps Lock is off and that you are entering the correct credentials.

Browser cache or incompatible browser version. The Fix: SIHOT performs best on Google Chrome or Microsoft Edge (Chromium version) . Clear your cache (Settings > Privacy > Clear browsing data). Do not use Internet Explorer or Safari on Windows.

The specific credentials required vary by login type, but common identifiers include:

Most modern SIhot implementations use a web interface for back-office reporting and channel management. To log in via the web:

This is a unique feature of SIHOT. You must select the correct environment :