The tool currently only supports Windows . If you need to exclude a device for a macOS endpoint, you must plug that device into a Windows machine first to run the tool and gather its details.
There is no "full paper" in the academic sense; instead, detailed technical procedures are documented in Trend Micro's official Success Portal Online Help Center How to Access and Download the Tool
Copy the file directly to the endpoint requiring deployment or diagnostics. Method 2: Download Official Trend Micro Support Packages
: All three fields (Vendor, Model, Serial ID) must match exactly for an exception to function; users are advised not to guess missing values. If you'd like, I can help you with: trend micro listdeviceinfo.exe download
The method to obtain the tool depends on which Trend Micro product you are using: For Worry-Free Business Security Services to your Worry-Free Business Security web console. Navigate to POLICIES > Global Exception Lists . Select Allowed USB Device List .
If you ignored the warnings and already downloaded and ran listdeviceinfo.exe from an untrusted source, take these steps immediately:
If your organization uses or Worry-Free Business Security : The tool currently only supports Windows
: It scans the host system to identify CPU, RAM, motherboard, and storage specifications.
Running the Device List Tool | TrendAI™ - Online Help Center
The tool only runs on Windows . If you are a Mac user, you must use a Windows machine to scan the device and retrieve its information. Method 2: Download Official Trend Micro Support Packages
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System administrators and IT professionals usually look for a standalone download of listdeviceinfo.exe for two main reasons:
It identifies active network adapters, MAC addresses, and IP configurations.